Privacy Policy
Last Updated: December 2025
Northgate Advisory is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our services or interact with our website.
What Information We Collect
Personal Information
When you engage our services or contact us, we may collect:
- Name, contact details (email, phone, address)
- Date of birth and identification information
- Employment and income information
- Financial information including assets, liabilities, and accounts
- Investment objectives and risk tolerance
- Family structure and beneficiary information
Usage Data
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
Communication Data
We maintain records of our communications with you, including:
- Email correspondence
- Meeting notes and summaries
- Phone conversation records
- Documentation related to your engagement
Legal Basis for Processing
We process your personal information based on:
Consent
You provide explicit consent when engaging our services or submitting information through our contact forms.
Contract Fulfillment
Processing is necessary to provide the consulting services you have requested and to fulfill our contractual obligations.
Legitimate Interest
We have legitimate interests in maintaining client records, improving our services, and protecting our business interests.
Legal Obligation
We must process certain information to comply with regulatory requirements including anti-money laundering and financial advisory regulations in Singapore.
How We Use Your Information
We use your personal information to:
- Provide financial consulting and advisory services
- Conduct comprehensive financial analysis and reviews
- Prepare reports and recommendations
- Communicate with you about your engagement
- Coordinate with other professionals as authorized
- Maintain records for regulatory compliance
- Improve our services and client experience
- Respond to inquiries and provide support
- Send relevant updates about our services (with your consent)
Data Retention
We retain your personal information for different periods depending on the type of data and purpose:
Client Records
Maintained for at least 7 years after engagement ends, as required by Singapore regulations
Financial Documents
Retained for regulatory compliance periods, typically 7 years
Communication Records
Kept for the duration of the relationship plus 3 years
Website Data
Analytics data retained for 26 months
Data Protection and Security
We implement appropriate technical and organizational measures to protect your information:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security audits and updates
- Staff training on data protection procedures
- Confidentiality agreements with all team members
- Secure backup systems
- Physical security of premises and files
In the event of a data breach that may compromise your personal information, we will notify you and relevant authorities as required by law.
Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the following rights:
Right to Access
You can request copies of the personal information we hold about you.
Right to Correction
You can request that we correct inaccurate or incomplete information.
Right to Withdraw Consent
You can withdraw consent for processing where we rely on consent as the legal basis. This may affect our ability to provide certain services.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to processing based on legitimate interests or for marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Third-Party Services
We may share your information with:
Professional Advisors
With your explicit authorization, we may share information with accountants, lawyers, or other professionals to coordinate services on your behalf.
Service Providers
We work with trusted service providers for website hosting, data storage, and business operations. These providers are bound by confidentiality agreements.
Regulatory Authorities
We may disclose information when required by law or to comply with regulatory requirements.
Analytics Services
We use Google Analytics to understand website usage. This involves anonymous data collection. See our Cookie Policy for details.
International Transfers
Your information is primarily stored and processed in Singapore. If we transfer data internationally, we ensure appropriate safeguards are in place including:
- Standard contractual clauses approved by regulators
- Transfers to countries with adequate data protection
- Your explicit consent for the transfer
Cookies and Tracking
Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through:
- Email notification to active clients
- Prominent notice on our website
- Updated "Last Modified" date at the top of this policy
Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact: